Privacy Policy

We may collect the following categories of personal data:

• Contact and identity information: name, email address, telephone number, organisation or foundation name.

• Enquiry content: details of artworks you are interested in, messages you send us, and the nature of your enquiry.

• Transaction data: purchase records, shipping addresses, and payment information processed securely by Stripe. We do not store full card numbers.

• Usage data: IP address, browser type, pages visited, and referring URLs, collected automatically when you use our website.

• Communications: records of correspondence between you and Hollywood Galleries.

We use your personal data to:

• Respond to enquiries and provide the services you request.

• Process and fulfil purchases, including arranging shipping and insurance.

• Maintain records of transactions and provenance documentation.

• Send you information about works that may be of interest, where you have consented or where we have a legitimate interest in doing so.

• Comply with legal obligations, including anti-money laundering requirements applicable to the art trade.

• Improve our website and services.

We process your personal data on the following legal bases:

• Contract: to fulfil a purchase or service agreement with you.

• Legitimate interests: to respond to enquiries, maintain client relationships, and operate our business.

• Legal obligation: to comply with applicable laws, including anti-money laundering and tax regulations.

• Consent: where you have given explicit consent, for example to receive marketing communications.

We treat all client information with strict confidentiality. We do not sell, rent or trade your personal data. We may share information with:

• Service providers who assist us in operating our website and business (e.g. Stripe for payment processing, our email provider), bound by confidentiality obligations.

• Professional advisors such as lawyers, accountants, and insurers, where necessary.

• Regulatory authorities or law enforcement where required by law.

We will not disclose your name, transaction details, or collection information to any third party without your explicit consent.

Hollywood Galleries is based in Hong Kong. If you are located outside Hong Kong, your information may be transferred to and processed in Hong Kong or other jurisdictions where our service providers operate. We take appropriate steps to ensure that any such transfers comply with applicable data protection laws and that your data remains protected.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Transaction and provenance records may be retained for extended periods in accordance with art market regulations and our professional obligations.

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your personal data in certain circumstances.

• Object to or restrict our processing of your data.

• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

Our website uses cookies and similar technologies to improve your browsing experience and analyse site usage. Essential cookies are required for the website to function. You may disable non-essential cookies through your browser settings, though this may affect certain features of the site.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Payment transactions are encrypted and processed by Stripe, a PCI DSS-compliant payment processor. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at: